Tag Archive for 'communications' 
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Derek Powazek wrote a great post entitled The Art of No which suggests we ask why instead of saying no:
“When you say ‘why’ instead of ‘no’, you open a design conversation that can help inform both sides. You also make it more likely that the boss will ask you questions in the future, which is all designers want. We’d all much rather hear, ‘Why did you make this design choice?’ than ‘I don’t like this – change it.’”
Derek’s piece focused on web designers, but it applies to anyone working in a professional setting. Asking why (or other questions) improves communications, enhances collaboration and makes learning possible.
[3:43pm] - (Comments)
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Seth’s Blog: “So what that all scientific data is on one side of an issue? So what if your service is half the price and better? So what if your candidate will govern better or your environmental solution is better than your competitors? ... Truth is not marketing (though sometimes marketing with the unvarnished truth is a great story), and humans are far more likely to engage and embrace and believe marketing than they are to believe the truth.”
Something to consider the next time you try to convince your stakeholders that the project you’ve come up with is the right one at the right time in the right place for the right cost…
[12:24pm] - (Comments)
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Seth’s Blog: “There’s no point whatsoever in having a meeting designed to elicit change if the attendees are insulated against changing their minds. ... Being right isn’t the point. Being right and being persuasive don’t seem to matter much either. Being right, being persuasive and being with the right person when that person is pre-disposed to change their mind… that’s when things happen.”
[12:12pm] - (Comments)
